PRIVACY POLICY

Effective Date: [28-05-2025]

Applies to: Greenkart App & www.greenkartnow.com

1. Overview

Seyon Greenkart Private Limited ("Company", "We", "Our") is committed to protecting your personal data collected via our mobile application (Greenkart) and website (www.greenkartnow.com).

2. Data We Collect

We may collect:

• Personal Data: Name, contact number, email, address, and preferences.
• Payment Data: Processed securely via payment gateways; not stored on our servers.
• Device & Location Data: To improve delivery accuracy and app performance.
• Usage Data: App interactions, website analytics, and cookies.

3. How We Use Your Information

• To process and deliver your orders.
• To send notifications and offers.
• To personalize your shopping experience.
• To improve platform performance and customer support.
• To comply with legal obligations.

4. Data Security

• Data is encrypted using SSL/TLS protocols.
• Access is limited to authorized personnel only.
• Payment details are handled only by certified payment partners (PCI-DSS compliant).

5. Sharing of Information

We may share limited data with:

• Delivery partners for order fulfillment.
• Payment gateways for transaction processing.
• Analytics & marketing partners (e.g., Firebase, Google Analytics) to improve service.
• Regulatory authorities when required by law.

We do not sell or rent user information to any third party.

6. Your Rights

Users may:

• Access, correct, or delete personal data.
• Withdraw consent for marketing.
• Request account deletion by contacting support@greenkartnow.com.

7. Data Retention

We retain data only for as long as required for business or legal purposes, then securely delete it.

8. Updates to Policy

We may update this Privacy Policy periodically. Updated versions will be posted on the App and Website.

Contact: info@greenkartnow.com