TERMS OF USE

Company Name: Seyon Greenkart Private Limited

Registered Office: Prince Info City I286/1, Rajiv Gandhi Salai, Nehru Nagar, Perungudi, Chennai, Tamil Nadu 600096

Website: www.greenkartnow.com

Mobile App: Greenkart

Email: info@greenkartnow.com

1. Acceptance of Terms

By downloading, installing, or using the Greenkart mobile application ("App") or visiting www.greenkartnow.com ("Website"), you agree to comply with these Terms of Use. If you do not agree, please stop using the App and Website immediately.

2. Eligibility

You must be at least 18 years of age and competent to contract under the laws of India. Minors may use the service under the supervision of a parent or legal guardian.

3. Services

Seyon Greenkart Private Limited ("Company") operates a digital platform under the brand Greenkart, accessible via both App and Website, enabling users to order fresh vegetables, fruits, and groceries for doorstep delivery through authorized vendors and delivery partners.

4. User Account and Responsibilities

  • Users may register with a valid mobile number or email ID.
  • You agree to provide accurate and updated personal and delivery information.
  • When using the App, you grant permission for access to location, camera, and storage solely for features like delivery tracking, address verification, or QR-based payments.
  • The Company may suspend or terminate accounts that violate these Terms or provide false information.

5. Pricing and Payments

  • All prices are in Indian Rupees (INR) and inclusive of taxes.
  • Payments can be made through UPI, debit/credit cards, net banking, or wallets using secure, RBI-approved payment gateways.
  • Prices and offers are subject to change without notice.
  • Orders cannot be canceled once dispatched. Refunds (if applicable) will be initiated within 5–7 business days.

6. Delivery and Returns

  • Delivery time may vary based on location, stock availability, and operational conditions.
  • Damaged or missing items must be reported within 24 hours of delivery via email or app support.
  • Refunds or replacements are subject to verification by the Company.

7. Prohibited Activities

You agree not to:

  • Use the platform for illegal or fraudulent purposes.
  • Interfere with the App or Website's functionality or security.
  • Copy, modify, or distribute content without permission.
  • Use bots, scripts, or data-scraping tools.

8. Intellectual Property

All brand names, logos, designs, and content on the App and Website are owned by Seyon Greenkart Private Limited. Any unauthorized reproduction or distribution is prohibited.

9. Third-Party Links

Our App and Website may contain links to third-party services such as payment gateways or partner apps. We are not responsible for their terms, policies, or content.

10. Limitation of Liability

The Company is not liable for indirect, incidental, or consequential damages arising from the use of the App, Website, or services.

11. Changes to Terms

The Company reserves the right to modify these Terms at any time. Continued use of the App or Website after changes indicates your acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and the courts of Chennai, Tamil Nadu shall have exclusive jurisdiction.

Contact: info@greenkartnow.com